* Mandatory fields
Please read & understand our Terms & Conditions and Privacy Notice.
Resort + Flight
More people require an additional room Room #1
Age < 1
Finally, a vacation everyone will enjoy, including your wallet. For a limited time, kids and teens stay free at our resort. 17 year-olds and under, stay, play and eat free at our family-friendly resort where the little ones can enjoy our state-of-the-art Playroom and teens are spoilt for choice. Parents can enjoy lavish spa treatments and memories to last a lifetime!
Travel Window: Now – December 23, 2020
*Terms and conditions apply.
Terms & Conditions
Promotion applicable to kids and teens aged 0-17 years old. Single parents may take advantage of the Kids and Teens Stay Free promotion. Single Parent Policy does not apply. Single rate must be paid in order for promotion to be valid. One paying adult must be in the same room in order to receive the kids and teens stay free promotion. Promotion is applicable to all room categories excluding rooms for adults only. Maximum occupancy per room category applies. Promotion is based on arrival date. Reservations with overlapping dates qualify. Only dates that fall outside the blackout periods will apply. Children's ages must be reported in the reservation and proof of age will be required upon check in. If the child is 18 years old or above at the time of check in, the difference will be charged directly to the guest at that moment. Kids and Teens Stay Free not applicable for the following blackout period: December 24, 2020 - January 3, 2021. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. Not applicable to travel agent rate, tour operator, FAM trips, complimentary or compensatory stays. Not redeemable for cash. This promotion is not transferrable to guests in other rooms. Promotion is combinable with existing promotions (minimum length of stay required, term and conditions apply). Further terms and conditions may apply.
Everything about this resort was perfect. The customer service is out of this world. I would like to thank Vanessa (hostess) and Raul Yepez (server). However, my family and I loved Agustin Escalante. He always remembered us and treated us so nicely.
Being a member a couple of times over has allowed me to stay at some fantastic locations. The Moom Palace, Cancun is my favorite. The immense diversity of restaurants and hangouts for cold beverages keep the resort from feeling like more of the same.
We stayed during June and from the minute we arrived we were treated as special guests. Nothing was too much trouble, the staff were very attentive ensuring we were having a lovely time. The hotel is stunning, everything you can possibly need and the many restaurants offering wonderful food.